Orders & Shipping
SHIPPING MADE EASY
There are three ways to shop with us:
1. Call 561-776-5898 and order directly through our store
2. Place an order using our secure online website
3. Stop by our store ( for directions see the About Us page)
Once your order has been placed, you will receive an email confirmation which contains
tracking information for your package.
All in stock orders are shipped within 48 hours. If an item is back ordered or if you are
placing a special order, you will be notified as to an estimated delivery date via email.
Shipping charges for orders shipped within the continental United States are calculated
during the checkout process. Purchases are shipped directly from our store. Shipments are sent US Post Office Priority Mail, Fed Ex, or UPS. You may choose to have your
order expedited via next day or 2nd day service. Please call to arrange for rush delivery
and the price.
|Shipping Rates (Order Total)||Delivery Charge|
|Up to $50.00||$6.00|
|$200.01 and up||Free Shipping|
We’re happy when you’re happy and we want you to be completely satisfied with your
purchase. If you are not satisfied with your purchase, you may return it within 10 days
of receipt of shipment, excluding sale items and special orders. All sales are final on sale
items and special orders. Authorized returns must be unused, in its original condition and
packaging with all factory labels and our label attached and may be returned for a refund, exchange or store credit. Please note, any items returned after 10 days of receipt will be refunded in the form of store credit. Returns after 30 days will not be accepted.
How to make a return
To make a return or exchange, call us (561-776-5898) to receive a Return Authorization Number (RAN)
All returns must be made within 10 days of your receiving the item.
Once we receive your return, we will issue a refund, credit or exchange
within 7 business days.
You should ship your package to the address below via a traceable, insured delivery method to protect against loss or damage; N. S. Merill & Company is not responsible for any shipping loss or damage on returned items.
Returns must be shipped to the address below:
N. S. Merill & Company
Attn: Returns (Return Authorization Number)
9089 N. Military Trail, Ste 27
Palm Beach Gardens, FL 33410